I am writing to tell you how pleased my sisters and I are with the care that our mother is receiving at Deer Meadows. Every staff member we have met since we were given a tour of your facility in May of 2001 has been courteous and professional. I have been impressed as I walk about Deer Meadows how every staff member greets the residents with a smile and almost always by name. I would surely miss some people if I were to attempt to identify by name all those who have worked with mom over the past years. I have had the privilege of meeting most of them during my annual visits to Philadelphia. My sisters and I agree that there is one person who has worked with mom since the beginning of her residence. who has been outstanding in every way, both in the care he has given to mom and the manner in which he has worked with us. His name is Norb Kuznicki. He is always prepared for meetings. He is always prompt. Recently he was personally responsible for locating mom's eyeglasses, which were misplaced when she was admitted to Nazareth Hospital over a weekend, He has developed a rapport with our mother, who has been diagnosed with Alzheimer's, which has surely helped her acclimation to her new home. Our Mother was a lay preacher for many years and visited many folks at Baptist Home as well as conducting a prison ministry. She also was active in the Good Shepherd ministry and worked with John and Carrie Byitte. Carrie stops by to visit with her often. Thank you for providing a safe and pleasant environment for our mother. Robert F. Mitchell Back