We would like to express our utmost gratitude for the kindness and service shown to our parents, Rose & Joe Ciaccia as they moved from their separate facilities to an apartment at Deer Meadows.
Mrs. Regina Hesdon originally suggested that they occupy separate rooms when they first entered Deer Meadows in November of 2003 as no apartments were available at that time. This was a wonderful interim solution as they received outstanding care and especially for our father it gave him the ability to obtain therapy much sooner.
The apartment they now own is wonderful. Its size is just large enough and its location {we call it their penthouse suite) is just great. The first few days of their move and their following occupancy were a pleasant experience for us all. It seemed an army of people were there to aid their every need. The apartment was spotless as the housekeepers moved the furniture; the maintenance people installed pictures, repaired a broken "emergency cord" and then installed at our mom’s request an additional" emergency cord" in the bathroom: The TV cable hookup needed to be moved and handicapped bars were placed around the toilet. An occupational therapist instructed our mom on how to enter and exit the tub and returned for three days to check on progress. In addition, the heater in her bathroom failed on the third day and was replaced immediately by the maintenance staff. Our mom felt very special with this caring, dedicated army responding to her every need.
Our dad at the time was in the "extended care" facility .He has since died and unfortunately never had the opportunity to experience the apartment. He was well aware through my mom of her happiness with the apartment.
Our sincere thanks to all who helped setup the apartment; Mrs. Hesdon, the housekeepers, the maintenance staff, the therapists and whoever behind the scenes made the move a pleasant experience. We are very pleased with our family’s choice of Deer Madows and continue to be awed by the staff and its caring nature.
Michael Ciaccia
Thomas Ciaccia
